Privacy Policy

 

TruckstopRx.com NOTICE OF PRIVACY PRACTICES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
From time to time, TruckStop Rx and associated pharmacies (the "Pharmacy") uses and discloses confidential personal health information about patients. This information is referred to as protected health information ("PHI"). The Pharmacy is required to protect the privacy of your PHI and to provide you with notice of the Pharmacy's legal duties and privacy practices with respect to PHI. This Notice describes how the Pharmacy may use and disclose your PHI and certain rights you have with respect to you PHI.

Uses and Disclosures for Treatment, Payment and Heath Care Operations. The HIPAA Privacy rule permits Pharmacy to use or disclose your PHI for the purposes of treatment, payment and health care operations, described in more detail below, without obtaining a specific written permission from you, known as an "authorization."

For Treatment. Pharmacy may use and disclose PHI in the course of treating Pharmacy patients. For example, PHI obtained by the pharmacist will be used to dispense prescription medications to you. We will document in your record information related to the medications dispensed to you and services provided to you.

For Payment. Pharmacy may use and disclose PHI in order to bill and collect payment for the health care services provided to you. For example, we will disclose PHI to your health plan or pharmacy benefit manager to determine whether your prescription will be covered and the amount of your co-payment responsibility. We will disclose PHI to bill your health plan for the costs of prescription medications dispensed to you. The information on the bill may include information that identifies you, as well as the prescription medications you are taking.

For Health Care Operations. Pharmacy may use and disclose PHI as part of its general business operations as a pharmacy. For example, we may use or disclose PHI for purposes of the evaluation of the treatment and services you receive and the performances of our staff in caring for you. State or other laws may limit Pharmacy's ability to disclose PHI for health care operations purposes without your permission.

Other Uses and Disclosures For Which Authorization is Not Required. In addition to using or disclosing PHI for treatment, payment and health care operations, the HIPAA Privacy Rule permits (or requires) Pharmacy to use and disclose PHI without your written authorization under the circumstances described below:

As Required by Law and Law Enforcement. Pharmacy may use or disclose PHI when required to do so by applicable law. Pharmacy also may disclose PHI when ordered to do so in a judicial or administrative proceeding, to identify or locate a suspect, fugitive, material witness, or missing person, when dealing with gunshot and other wounds, about criminal conduct, to report a crime, the location of the crime or victims, or the identity, description, or location of a person who committed a crime, or for other law enforcement purposes. State or other laws may limit Pharmacy’s ability to disclose information for these purposes without your permission.

For Public Health Activities and Public Health Risks. Pharmacy may disclose PHI to governmental officials in charge of collecting information about births and deaths, preventing and controlling disease, reports of child abuse or neglect and of other victims of abuse, neglect, or domestic violence, reactions to medications or product defects or problems, or to notify a person who may have been exposed to a communicable disease or may be at risk of contracting or spreading a disease or condition. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

For Health Oversight Activities. Pharmacy may disclose PHI to the government for oversight activities authorized by law, such as audits, inspections, licensure or disciplinary actions, and other proceeding, actions or activities necessary for monitoring the health care system, government programs, and compliance with civil rights laws. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Coroners, Medical Examiners, and Funeral Directors. Pharmacy may disclose PHI to coroners, medical examiners, and funeral directors for the purpose of identifying a decedent, determining a cause of death, or otherwise as necessary to enable these parties to carry out their duties consistent with applicable law. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Organ, Eye, and Tissue Donation. Pharmacy may release PHI to organ procurement organizations to facilitate organ, eye, and tissue donation and transplantation. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Research. Under certain circumstances, Pharmacy may use and disclose PHI for medical research purposes. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

To Avoid a Serious Threat to Health or Safety. Pharmacy may use and disclose PHI, to law enforcement personnel or other appropriate persons, to prevent or lessen a serious threat to the health or safety of a person or the public. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Specialized Governmental Functions. Pharmacy may use and disclose PHI of military personnel and veterans under certain circumstances. Pharmacy may also disclose PHI to authorized federal officials for intelligence, counterintelligence, and other national security activities, and for the provision of protective services to the President or other authorized persons or foreign head of state or to conduct special investigations. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Workers Compensation. Pharmacy may disclose PHI to comply with workers' compensation or other similar laws. These programs provide benefits for work-related injuries or illnesses. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Appointment Reminders; Health-related Benefits and Services; Marketing. Pharmacy may use and disclose your PHI to contact you and remind you of an appointment at Pharmacy, or to inform you of treatment alternatives or other health-related benefits and services that may be of interest to you, such as disease management programs. Pharmacy may use and disclose your PHI to encourage you to purchase or use a product or service through a face-to-face communication or by giving you a promotional gift of nominal value. State or other laws may limit Pharmacy's ability to disclose information for these purposes without your permission.

Disclosures to You or for HIPAA Compliance Investigations. Pharmacy may disclose your PHI to you or to your personal representative, and is required to do so in certain circumstances described below in connection with your rights of access to your PHI and to an accounting of certain disclosures of your PHI. Pharmacy must disclose your PHI to the Secretary of the United States Department of Health and Human Services (the "Secretary") when requested by the Secretary in order to investigate Pharmacy's compliance with privacy regulations issued under the federal Health Insurance Portability and Accountability Act of 1996 ("HIPAA").
Uses and Disclosures To Which You Have an Opportunity to Object. Except as stated below, you will have the opportunity to object to these categories of uses and disclosures of PHI listed below. State or other laws may limit Pharmacy's ability to may make these disclosures:

Disclosures to Individuals Involved in Your Health Care or Payment for Your Health Care. Unless you object, Pharmacy may disclose your PHI to a family member, other relative, friend, or other person you identify as involved in your health care or payment for your health care. Pharmacy may also notify those people about your location or condition. In some circumstances, Pharmacy may take the disclosures identified in this paragraph without first giving you an opportunity to agree or object, such as when your family member comes to the Pharmacy to pick up your filled prescription.

Other Uses and Disclosures of PHI For Which Authorization is Required. Other types of uses and disclosures of your PHI not described above will be made only with your written authorization, which you may revoke in writing at any time. Upon receipt of the written revocation of authorization, Pharmacy will stop using or disclosing your PHI, except to the extent necessary because we have already taken action in reliance on the authorization.

State and Other Law. State and/or federal laws may require patient permission prior to certain disclosures of certain particularly sensitive information (such as mental health, drug/alcohol abuse, or HIV/AIDS information) in circumstances that the HIPAA Privacy Rule would permit disclosure without your permission. Also, State pharmacy and other medical record laws may restrict Pharmacy's ability to make certain disclosures of pharmacy records or pharmacist-patient communications that would be allowed under the HIPAA Privacy Rule without your permission. Pharmacy is required to comply not only with the HIPSS Privacy Rule but also with the state and other laws that impose more strict requirements.

Regulatory Requirements. Pharmacy is required by law to maintain the privacy of your PHI, to provide individuals with notice of its legal duties and privacy practices with respect to PHI, and to abide by the terms described in this Notice. Pharmacy reserves the right to change the terms of this Notice and its privacy policies, and to make the new terms applicable to all of the PHI it maintains. Before Pharmacy makes any important change to its privacy policies, it will promptly revise this Notice and post a new Notice.

You have the following rights regarding your PHI:
You may request that Pharmacy restrict the use and disclosures of your PHI. Pharmacy is not required to agree to any restrictions you request, but if Pharmacy does so it will be bound by the restrictions to which it agrees except in emergency situations.

You have the right to request that communications of PHI to you from Pharmacy be made by particular means or at particular locations. For instance, you might request that communications be made at your work address, or by e-mail rather than regular mail. Your requests must be made in writing and sent to RXONline.com, to the address in the Contact Us page. Pharmacy will accommodate your reasonable requests without requiring you to provide a reason for your request.

Generally, you have the right to inspect and copy your PHI that Pharmacy maintains, provided that you make your request in writing to RXOnline.com, to the address in the Contact Us page. Pharmacy may deny your request to inspect and copy in certain circumstances. Within thirty (30) days of receiving your request (unless extended by an additional thirty (30) days), Pharmacy will inform you of the extent to which your request has or has not been granted. In some cases, Pharmacy may provide you a summary of the PHI you request if you agree in advance to such a summary and any associated fees. If you request copies of your PHI or agree to a summary of your PHI, Pharmacy may impose a reasonable fee to cover copying, postage, and related costs. If Pharmacy denies access to your PHI, it will explain the basis for denial and whether or not you have an opportunity to have your request and the denial reviewed.

If you believe that your PHI maintained by Pharmacy contains an error or needs to be updated, you have the right to request that Pharmacy correct or supplement your PHI. Your request must be made in writing to GruckStopRx, to the Address in the Contact Us page and it must explain why you are requesting an amendment to your PHI. Within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), Pharmacy will inform you of the extent to which your request has or has not been granted. If your request is denied, Pharmacy will provide you a written denial that explains the reason for the denial and your rights to: (i) file a statement disagreeing with the denial; (ii) if you do not file a statement of disagreement, submit a request that any future disclosures of the relevant PHI be made with a copy of your request and Pharmacy's denial attached; (iii) complain about denial.

You generally have the right to request and receive a list of the disclosures of your PHI Pharmacy has made at any time during the six (6) years prior to the date of your request (but not before June 16, 2006). The list will not include disclosure for which your have provided a written authorization, and does not include certain uses and disclosures to which this Notice already applies, such as those: (i) for treatment, payment, and health care operations; (ii) made to you; (iii) to persons involved in your health care; (iv) for national security or intelligence purposes; or (v) to correctional institutions or law enforcement officials. You should submit any such request to Truck Stopx, to the Address in the Contact Us page and within sixty (60) days of receiving your request (unless extended by an additional thirty (30) days), Pharmacy will respond to you regarding your request. Pharmacy will provide the list to you at no charge, but if you make more than one request in a year you will be charged a fee of $25.00 for each additional request.

You have the right to receive a paper copy of this notice upon request, even if you have agreed to receive this notice electronically. To obtain a paper copy of this notice, please.
You may complain to Pharmacy if you believe your privacy rights with respect to your PHI have been violated by contacting TruckStopRX.com, using the Contact Us page and submitting a written complaint. Pharmacy will in no manner penalize you or retaliate against you for filing a complaint regarding Pharmacy's privacy practices. You also have the right to file a complaint with the Secretary of the Department of Health and Human Service.